Privacy Policy
Effective Date: July 3, 2025
Introduction
Support Local (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website https://wearesupportlocal.com, register for events, join our network, or use our services, including SMS (text messaging) communications.
By accessing or using our website or services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, business name, job title, organization, mailing address, event registration details, and payment information (for ticket/vendor purchases).
SMS Consent: Your opt-in to receive SMS messages and communications.
Usage Data: IP address, browser type, device identifiers, cookies, and analytics information regarding site use.
Other Data: Any information you voluntarily submit through forms, surveys, or contact requests.
How We Use Your Information
We use your information for purposes including:
Processing event registrations, ticket sales, and vendor/sponsor sign-ups.
Sending you event reminders, updates, and community communications via email and SMS (with your consent).
Facilitating our referral network and community features.
Personalizing your experience and improving our offerings.
Processing payments and providing customer support.
Meeting legal, compliance, and security obligations.
SMS/Text Message Communications
If you provide your mobile number and opt in, you agree to receive SMS messages (“Support Local Alerts”) regarding events, network news, and promotions.
Message frequency varies.
Message & data rates may apply.
You may opt out at any time by replying STOP.
For support, reply HELP or contact [email protected].
Carriers are not liable for delayed or undelivered messages.
Your opt-in will not be shared with third-party marketers.
How We Share Your Information
We do not sell or rent your personal information to outside marketers.
We may share information only with:
Service providers and vendors supporting our events, communications, and payment processing (bound by confidentiality agreements).
Law enforcement or legal authorities if required by law.
As part of a merger, acquisition, or business transfer, with notice provided.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.
Data Retention
We retain your personal data only as long as needed for the purposes described, or as required by law (e.g., event follow-up, compliance, or legal claims).
Your Rights & Choices
Review/Correct: You may request access to or correction of your personal information at any time.
Opt Out: You can unsubscribe from emails via the link provided, or from SMS by replying STOP.
Delete: Request deletion of your account or personal data by contacting us at [email protected].
Cookies: Most browsers allow you to control or disable cookies; see your browser’s settings.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us to remove it.
Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Effective Date” updated accordingly.
Contact Us
For questions about this Privacy Policy, your information, or to exercise your rights, contact us at:
Email: [email protected]
Mailing Address: 1070 W. Horizon Ridge Pkwy, Suite 201, Henderson, NV 89012
